At Intech Cloud, we strive to provide our customers with the best products and services. If you are not satisfied with your purchase, we offer a refund policy that allows you to request a refund within 30 days of your purchase.
- Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- Refunds will be processed only for valid and complete transactions made through Intech Cloud Portal.
- Your request for a refund must be made within 7 days of your purchase.
- Your account must be in good standing and not in violation of our terms and conditions.
- You must provide a valid reason for your request.
- Intech Cloud will not be responsible for any loss or damage caused due to transactions made through its payment gateway.
- If the refund request is made after 7 days from the date of the transaction, Razorpay reserves the right to reject the request.
- Refund Process
To request a refund, please contact our customer support team at [insert email address]. Once we receive your request, we will review it and notify you of our decision.
If your request is approved, we will refund your payment using the original payment method. Please note that it may take several business days for the refund to appear on your account.
- Refunds will be credited to the original payment method used for the transaction.
- Refunds will be processed within 5-7 business days from the date of the refund request.
To request a refund, please contact our customer support team at [insert contact details]. We will require the following details to process your refund request:
- Transaction ID
- Reason for refund
If your request is denied, we will provide you with an explanation for the denial.
The following products and services are not eligible for refunds:
- Domain name registrations
- SSL certificates
- Custom development services
- Subscription charges
- Non-Refuned services
Please note that we reserve the right to modify or update our refund policy at any time. It is your responsibility to review the refund policy periodically.
If you have any questions or concerns regarding our refund policy, please contact us at firstname.lastname@example.org.